SunSail 5,0 x 3,6 m rectangular ecru

You can best remove loose dirt or dust with a soft brush. In general, regular rinsing of the canopy helps prevent heavier soiling.
If more stubborn dirt does occur, the parasol can be cleaned with lukewarm water and a mild soap solution. Use a sponge or a soft brush for this.
Afterwards, the canopy should be left to dry completely on the open frame.
Attention: The following cleaning methods are not suitable:

• using a pressure washer
• washing the canopy in a washing machine
• abrasive or harsh cleaning agents
• cleaning with hot water (may cause the fabric to shrink)

This is contamination of the parasol cover, which only forms in conjunction with organic material (pollen, bird droppings, etc.). To remove this dirt, you can brush your parasol with a soft brush, a little mild soapy water and lukewarm water. Then allow the parasol to dry completely while it is open. To prevent this issue, you should not cover a damp parasol with a protective cover. It is also advisable that an parasol that is not used regularly is opened from time to time to dry.
Attention: The following cleaning methods are not suitable:

using a pressure washer
washing the canopy in a washing machine
abrasive or harsh cleaning agents
cleaning with hot water (may cause the fabric to shrink)

Always store the parasol in a dry and well-ventilated place. Only store the parasol when it is completely dry. Otherwise, mildew stains and mould may develop. Make sure that no mice or other animals can access the parasol at the storage location.

The canopy of your Schneider parasol can be replaced easily by yourself. You can obtain a suitable replacement cover either through a Schneider specialist retailer or the dealer from whom you purchased your parasol, or directly via our spare parts shop.

You can either provide the dealer with the item number (e.g. 640-77) and the batch number, or enter both details directly into our spare parts finder. The item and batch numbers can be found on the sewn-in label inside the parasol or on your invoice/receipt.

The dealer will then check the availability of the desired cover and, if necessary, can order it directly for you. In the spare parts finder, all suitable replacement parts for your parasol are displayed, including the availability of the respective cover.

Our sun not only gives us light, warmth, and comfort, but also dangerous radiation: UVA, UVB, and UVC.

Most of this radiation, which is harmful to the skin, is absorbed by the ozone layer in the stratosphere. However, over the past 20 years the ozone layer has become increasingly permeable, meaning that more and more of the harmful radiation reaches the Earth.

The sun protection factor indicates how much longer you can stay outdoors without protection before getting sunburned.

Our parasols have not been tested in a wind tunnel. For this reason we cannot give you precise information about the maximum wind strength. In a wind tunnel, the parasol is exposed to homogeneous currents. The wind would therefore only hit the parasol  from one side, whereas under real conditions winds affect the parasol from different directions and strengths.

The rotary plate of your cantilever parasol is pre-tensioned to ensure a secure stand. It can only be rotated when the parasol is fully assembled with all paving slabs in place.
Please check that the unit has been assembled correctly according to the instructions and that all screws are firmly tightened. Operate the foot pedal and rotate the parasol.
Rotation can be assisted by guiding a rib in the desired direction with one hand.
If problems persist, please contact our service team.

We work closely with our suppliers on this topic and regularly review the materials used with regard to legal requirements and current developments.
According to our current knowledge, no PFAS are used in our products.
PFAS is a very large group of chemical substances that have been used worldwide in many industries.
Due to the large number of possible compounds and complex supply chains, unintended traces of individual substances cannot be completely ruled out analytically.
We closely monitor developments regarding PFAS and continuously work to further develop materials and processes in line with current requirements.